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Privacy Policy

This is to inform you what data I am collecting from you at Smiling Hearts & Minds Hypnotherapy and what I intend to do with it.

What data do I keep and why do I need it?

Name and age – this is basic information that helps me to identify you.

Address, email address, phone number – I use this as a way of contacting you regarding your sessions. I will mainly use the method you first contacted me on but if I cannot reach you, I will try a different method.

Next of kin/medical professional’s details – If I was worried that you were at risk then I may need to contact your next of kin or medical professional, if I can. I will let you know when/if I am going to do this.

Session notes – I keep brief notes of our session(s) and these are recorded manually in a notebook kept in a secure drawer that isn’t accessed by anyone other than me and any digital notes will be retained on file on my computer which is password protected

Will I share your data and if I do, who will I share it with and for what purpose?

It is very unlikely that I will share your data. I will not sell it on or use it for unethical reasons. I may have to share it if my notes are subpoenaed by court, if you or anyone you tell me about is at harm or risk of harm I may have to pass this information on. I may also discuss your case during supervision but I only use your first name.

How will I store your data?

Any digital records are stored on my computer which is password protected. Any manually written notes are stored as hard copy in a locked filing cabinet. Your phone number(s) may be kept in my business mobile phone with your first name and last initial. Only I will access your information.

How long will I store your data for and how will I dispose of it?

I will keep your details and session notes for the time required by my insurer (currently 7).

After this time I will destroy any document with your personal information and delete your phone number out of my mobile phone.

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